KB Foods
Welcome to KB Foods (“we,” “us,” or “our”). By accessing our website or purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.
If you do not agree with these Terms, please do not use our website.
1. Overview
These Terms govern your use of the KB Foods website and all products and services offered through it.
We reserve the right to update, modify, or replace any part of these Terms at any time. Continued use of the website after updates constitutes acceptance of those changes.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old, or
- You are using the website under the supervision of a parent or legal guardian.
3. Products
- All food products are prepared, packed, and handled following applicable hygiene and safety standards.
- Product images are for representation purposes only; actual packaging may vary.
- Ingredient lists and nutritional information are provided where applicable.
- Customers are responsible for reviewing ingredient details before purchase, especially in case of allergies or dietary restrictions.
We are not liable for reactions resulting from known or unknown food allergies.
4. Pricing & Payments
- All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
- We accept payments via UPI, debit/credit cards, net banking, and other secure payment gateways.
- Orders are confirmed only after successful payment authorization.
- We reserve the right to cancel orders due to pricing errors, stock issues, or suspected fraudulent activity.
5. Shipping & Delivery
- Orders are processed within the timeline mentioned on the website.
- Delivery timelines may vary depending on location and courier services.
- Shipping charges (if applicable) will be shown at checkout.
- Once dispatched, we are not responsible for courier delays caused by unforeseen circumstances.
Customers must provide accurate delivery information. We are not liable for failed deliveries due to incorrect addresses.
6. Cancellations, Returns & Refunds
- Orders may be cancelled only before dispatch.
- Due to the perishable nature of food products, returns are generally not accepted.
- If you receive a damaged, expired, or incorrect product, contact us within 24 hours of delivery with supporting proof.
- Approved refunds will be processed to the original payment method within 5–10 business days.
Please refer to our Refund & Return Policy for detailed information.
7. Intellectual Property
All content on this website, including text, images, logos, product descriptions, and designs, is the property of KB Foods.
Unauthorized reproduction, distribution, or use of website content is strictly prohibited.
8. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Attempt to disrupt website security or functionality
- Submit false or misleading information
Violation may result in termination of access.
9. Limitation of Liability
- Products should be stored and consumed as per instructions mentioned on packaging.
- KB Foods is not liable for damage caused due to improper storage, handling, or delayed consumption after delivery.
- To the fullest extent permitted by law, we are not responsible for indirect or consequential damages arising from the use of our website or products.
10. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the court.